At MKM Gold & Diamonds (“MKM Jewellery”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or make purchases from us.
1. Information We Collect
We may collect the following types of information:
Personal Information
Full Name
Phone Number
Email Address
Billing and Shipping Address
Payment Information
Customer Preferences and Purchase History
Technical Information
IP Address
Browser Type and Version
Device Information
Website Usage Data
Cookies and Similar Technologies
2. How We Use Your Information
We use the information collected to:
Process and fulfill orders
Deliver products and services
Respond to inquiries and customer support requests
Send order confirmations and updates
Improve website functionality and user experience
Provide promotional offers and marketing communications (with your consent)
Prevent fraud and maintain website security
Comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Remember user preferences
Analyze website traffic
Improve website performance
Provide personalized content and advertisements
You may disable cookies through your browser settings, but some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information with:
Payment gateway providers
Shipping and logistics partners
Website hosting and technical service providers
Government authorities or legal entities when required by law
All third-party service providers are required to maintain the confidentiality and security of your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
6. Marketing Communications
With your consent, we may send:
Promotional offers
Product updates
Festival and seasonal offers
New collection announcements
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in our communications.
7. Data Retention
We retain your personal information only as long as necessary for:
Business operations
Customer service purposes
Legal and regulatory compliance
Tax and accounting requirements
8. Your Rights
You may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information where applicable
Withdraw consent for marketing communications
Request information regarding how your data is processed
To exercise these rights, please contact us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page along with the updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
MKM GOLD AND DIAMONDS
Website: www.mkmgoldanddiamonds.com